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Voluntary Compliance Agreement (VCA)
Voluntary Compliance Agreement (VCA)
A conciliation agreement signed by a complainant to resolve a complaint. The complainant does not have to agree to the terms of a Voluntary Compliance Agreement (VCA) and does not sign the agreement. Occasionally a situation will arise when a complainant is dissatisfied with monetary relief to which the Department otherwise would agree in resolution of a complaint. The right of the Department to conduct a Department initiated complaint (either a Secretary-initiated complaint investigation or a compliance review) of facts and issue not covered in the Agreement should be stated explicitly in the Agreement.HUD Directive Number: 96-1, Subject: Multi-jurisdictional Complaints issued May 24, 1996
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